Venatus Cologne
A fragrance symbolising strength and perseverance, perfect for the trailblazer who seeks to mark their territory wherever they go. A form of armour which creates an unforgettable silhouette of its wearer. Fire and ice come together in this Icelandic-inspired scent created with the great voyagers of the 9th century in mind.
Delivery Information
At ENVY London, we take great pride in delivering our luxury men's grooming products directly to you. We offer fast and reliable delivery to ensure your items arrive in excellent condition and on time.
UK Delivery Options
We offer standard delivery within 2-4 business days.
All delivery times are estimates, and while we strive to meet them, delays can occasionally occur due to factors beyond our control, such as postal service delays or adverse weather conditions.
Delivery Charges
- Standard Delivery: £4.99 (or free on orders over £75)
Please note: Delivery charges may vary depending on the destination and size of the order. The final delivery charge will be shown during checkout.
International Delivery
We currently offer international shipping. Delivery times may vary depending on your location. Please note that international orders may be subject to import duties, taxes, and customs charges, which are the responsibility of the customer.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your products, we offer a hassle-free returns and exchanges policy.
Returns
We accept returns on products within 30 days from the date of delivery, provided the items are in their original, unopened, and unused condition. Please ensure that all packaging and labels are intact.
To return your item:
- Email us at info@envybarbers.co.uk with your order number and reason for return.
- We will provide you with a returns authorization and the address for sending your item back.
- You can return your item via the postal service or delivery carrier of your choice. We recommend using a tracked service to ensure safe return.
Please note: Shipping costs for returns are the responsibility of the customer, except for faulty or damaged items.
Damaged or Faulty Items
If your item is damaged or faulty upon arrival, please contact us within 7 days of receipt. We will arrange for a replacement or refund as appropriate, at no extra cost to you. Please keep all packaging and labels intact, as we may need to inspect these for quality control purposes.
Non-Returnable Items
For hygiene reasons, we do not accept returns or exchanges on opened or used products such as:
- Grooming tools (e.g., razors, combs, brushes)
- Personal care items (e.g., skincare, shaving products) unless faulty or damaged.
If you have any questions or concerns about our return policy, please feel free to contact us at info@envybarbers.co.uk or 020 8523 0027.
Refunds
Refunds for returned items will be processed once we have received and inspected the returned products. We aim to process refunds within 7-10 business days from receipt of the return. Refunds will be issued to the original payment method used at checkout.
If you have any questions regarding our Delivery and Returns Policy, please don’t hesitate to get in touch with our customer service team at info@envybarbers.co.uk or 020 8523 0027.