At ENVY London, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and shop on our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you visit our website or make a purchase:

• Personal Identification Information: Name, email address, phone number, billing address, shipping address, and payment information.
• Technical Information: IP address, browser type, operating system, device type, and usage data.
• Purchase Information: Order history, shopping preferences, and payment details.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders, including payment processing and shipping.
• To send order confirmations, shipping updates, and other customer service communications.
• To improve our website and customer service by analyzing site traffic and user behavior.
• To send marketing communications and promotional offers (with your consent).
• To personalize your shopping experience and provide product recommendations.
• To comply with legal obligations and resolve disputes.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information, including:

• Secure socket layer (SSL) technology to encrypt your payment details during transactions.
• Regular security assessments to ensure our website remains safe from unauthorized access.
• Access controls to restrict who can view your personal information.

While we strive to protect your personal data, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to keeping your information safe.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us recognize you and personalize your visit.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use some features of our website.

5. Third-Party Services

We may share your personal information with third-party service providers who help us operate our website and provide our services. These include payment processors, shipping companies, and marketing partners. These third parties are obligated to protect your data and are not allowed to use it for any other purpose.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Marketing Communications

With your consent, we may send you promotional emails, newsletters, and offers about our products and services. You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in the email or by contacting us at [your contact email].

7. Your Rights

You have the right to:

• Access and update your personal information.
• Request that we delete your personal information, subject to certain legal restrictions.
• Object to or restrict the processing of your data in certain circumstances.
• Withdraw your consent for marketing communications at any time.

To exercise these rights, please contact us at [your contact email].

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with the new effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

ENVY London
Email: info@envybarbers.co.uk
Phone: 020 8523 0027
Address: 100 Chingford Mount Road, London, E4 9AA